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12px;font-family:inherit;font-size:13px}.ticket-list{gap:10px;display:grid}.ticket-row{background:var(--paper-app,#fafaf7);border:1px solid var(--line);border-radius:var(--radius);color:inherit;justify-content:space-between;align-items:center;gap:16px;padding:16px 18px;text-decoration:none;transition:border-color .15s,background .15s,transform .1s;display:flex}.ticket-row:hover{border-color:var(--ink);background:#fff}.ticket-row:active{transform:translateY(1px)}.ticket-row__main{flex-direction:column;flex:auto;gap:4px;min-width:0;display:flex}.ticket-row__subject{color:var(--ink);text-overflow:ellipsis;white-space:nowrap;font-size:16px;font-weight:500;overflow:hidden}.ticket-row__meta{color:var(--muted);text-overflow:ellipsis;white-space:nowrap;font-size:12.5px;overflow:hidden}.ticket-form{flex-direction:column;display:flex}.ticket-form__label{color:var(--ink);margin-bottom:6px;font-size:13px;font-weight:500}.ticket-form__submit{flex-wrap:wrap;align-items:center;gap:14px;margin-top:18px;display:flex}.ticket-form__note{color:var(--muted);font-size:12.5px}.ticket-reply{background:var(--paper-app,#fafaf7);border:1px solid var(--line);border-radius:var(--radius);margin-top:20px;padding:16px 18px}.ticket-reply textarea.input{margin-bottom:0}.ticket-reply__submit{flex-wrap:wrap;align-items:center;gap:12px;margin-top:12px;display:flex}.ticket-reply__hint{color:var(--muted);font-size:12.5px}.ticket-thread{flex-direction:column;gap:14px;margin:0 0 8px;padding:0;list-style:none;display:flex}.ticket-msg{flex-direction:column;gap:4px;max-width:min(560px,88%);display:flex}.ticket-msg--self{align-self:flex-end;align-items:flex-end}.ticket-msg--other{align-self:flex-start;align-items:flex-start}.ticket-msg__head{color:var(--muted);align-items:baseline;gap:10px;padding:0 4px;font-size:12px;display:flex}.ticket-msg__author{color:var(--ink-2,#3a3630);font-weight:500}.ticket-msg--admin .ticket-msg__author{color:var(--accent)}.ticket-msg__bubble{border:1px solid var(--line);color:var(--ink);white-space:pre-wrap;word-break:break-word;background:#fff;border-radius:14px;padding:12px 16px;font-size:15px;line-height:1.55;box-shadow:0 1px 2px #17140f08}.ticket-msg--self .ticket-msg__bubble{background:var(--ink);color:var(--paper);border-color:var(--ink);border-bottom-right-radius:4px}.ticket-msg--other .ticket-msg__bubble{border-bottom-left-radius:4px}.ticket-msg--admin.ticket-msg--other .ticket-msg__bubble{background:var(--accent-soft,#fbeede);border-color:#f3d8b8}.status-control{align-items:center;gap:6px;display:inline-flex}.status-control__select{appearance:none;font:inherit;border:1px solid var(--line);cursor:pointer;background:#fff url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='10' height='10' viewBox='0 0 10 10'><path d='M1 3l4 4 4-4' stroke='%2317140f' stroke-width='1.4' fill='none' stroke-linecap='round' stroke-linejoin='round'/></svg>") right 10px center/8px 8px no-repeat;border-radius:999px;padding:4px 28px 4px 12px;font-size:12.5px;font-weight:500}.status-control[aria-busy=true] .status-control__select{opacity:.6}.admin-tabs{flex-wrap:wrap;gap:6px;margin-bottom:12px;display:flex}.admin-tabs__link{border:1px solid var(--line);color:var(--ink-2,#3a3630);background:#fff;border-radius:999px;align-items:center;gap:8px;padding:7px 12px;font-size:13px;font-weight:500;text-decoration:none;transition:border-color .15s,background .15s,color .15s;display:inline-flex}.admin-tabs__link:hover{border-color:var(--ink);color:var(--ink)}.admin-tabs__link--active{background:var(--ink);color:var(--paper);border-color:var(--ink)}.admin-tabs__count{background:var(--paper-2);min-width:20px;height:20px;color:var(--ink);font-variant-numeric:tabular-nums;border-radius:999px;justify-content:center;align-items:center;padding:0 6px;font-size:11px;font-weight:600;display:inline-flex}.admin-tabs__link--active .admin-tabs__count{color:var(--paper);background:#ffffff2e}@media (max-width:640px){.ticket-row{gap:10px;padding:14px}.ticket-row__subject{font-size:15px}.ticket-msg{max-width:92%}.ticket-msg__bubble{padding:10px 14px;font-size:14.5px}}.start-shell{min-height:100vh;padding:32px var(--pad) 64px;background:radial-gradient(900px 500px at 80% -10%, #b84a1e0d, transparent 60%), var(--paper)}.start-brand{margin-bottom:36px}.start-grid{grid-template-columns:minmax(0,1fr) 420px;align-items:start;gap:56px;max-width:1080px;margin:0 auto;display:grid}@media (max-width:880px){.start-grid{grid-template-columns:1fr;gap:36px}}.start-pitch{min-width:0}.start-h1{font-family:var(--font-display), Georgia, serif;letter-spacing:-.022em;margin:0 0 18px;font-size:clamp(34px,4.6vw,56px);font-weight:400;line-height:1.05}.start-h1 em{font-variation-settings:"SOFT" 80;color:var(--accent);font-style:italic}.start-lede{color:var(--ink-2,#3a3630);max-width:520px;margin:0 0 24px;font-size:clamp(15px,1.4vw,17px);line-height:1.55}.start-bullets{flex-direction:column;gap:12px;margin:0 0 24px;padding:0;list-style:none;display:flex}.start-bullets li{color:var(--ink-2,#3a3630);align-items:flex-start;gap:12px;font-size:14.5px;line-height:1.5;display:flex}.start-bullets strong{color:var(--ink);font-weight:600}.start-dot{color:var(--accent);flex-shrink:0;margin-top:2px;display:inline-flex}.start-tiers{border:1px solid var(--line);border-radius:var(--radius);color:var(--ink-2,#3a3630);background:#fff;flex-wrap:wrap;align-items:baseline;gap:10px 12px;margin-bottom:16px;padding:14px 18px;font-size:13.5px;display:flex}.start-tiers strong{font-family:var(--font-display), Georgia, serif;color:var(--ink);letter-spacing:-.01em;font-size:17px;font-weight:500}.start-tiers small{color:var(--accent);margin-left:2px;font-size:11.5px;font-weight:500}.start-tiers__sep{color:var(--muted)}.start-tiers__sub{color:var(--muted);margin:0 0 16px;font-size:12px}.start-fine{color:var(--muted);margin:0;font-size:12.5px;line-height:1.55}.start-fine a{color:var(--accent);text-underline-offset:2px;text-decoration:underline}.start-form{position:sticky;top:32px}.start-form .auth-card{width:100%;margin:0}@media (max-width:880px){.start-form{position:static}.start-form .auth-card{max-width:100%}}@media (max-width:480px){.start-shell{padding:24px 18px 56px}.start-grid{gap:28px}.start-tiers{padding:12px 14px;font-size:12.5px}.start-tiers strong{font-size:15px}}